CURIE: Towards an Ontology and Enterprise Architecture of a CRM Conceptual Model
Published in Business & Information Systems Engineering, 2022
Recommended citation: Fernández-Cejas M, Pérez-González CJ, Roda-García JL, Colebrook M. "CURIE: Towards an Ontology and Enterprise Architecture of a CRM Conceptual Model". Business & Information Systems Engineering, 64(5) 615-643 http://doi.org/10.1007/s12599-022-00744-0